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Return / Exchanges Policy

Return / Exchanges Policy:
Although we check all merchandise for defects and damage prior to shipment, it is the buyer's responsibility to check the product upon arrival to make sure it is free of any defects or discrepancies. All claims must be notified in writing 24 hours after arrival. Damaged goods due to client negligence or items without their tags will not be accepted for exchange. Any return or exchange with out return authorization number will not be accepted at our warehouse. When using other shipping company other than UPS, we are not responsible after delivery to such carrier/shipping company for carton damage or shortages.

Exchange and return policies are subject to change without notice.

Nosotros revisamos toda la mercancia por irregularidades y defecto antes de cada envio, es la responsabilidad del comprador revisar la mercancia al recibirla. Toda queja por irregularidades y defecto, tendra q ser notificada por escrito en un plazo de 24 horas despues de recibida. Defecto creado por negligencia del cliente o sin etiquetas no seran aceptadas para intercambio. Cualquier intercambio o retorno de mercancia sin numero de autorizacion no sera recibido en nuestra bodega. No nos hacemos responsables por daño o piezas faltantes despues de entrega a compañia de transportacion. unicamente usando UPS (United Parcel Service)

Poliza de intercambio o defecto estan sujetas a modificaciones sin previo aviso.
Para mas detalle e informacion comuniquese con nosotros

for more information contact us
by phone 213 748 5141
by fax 213 744 0227
by email: sales@ninarossi.com
 

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